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Privacy Policy

Privacy Policy

When you shop with us you trust us with your information. This Privacy Policy explains what information we collect and how we use it.

Winterstoke Decorators Supply Ltd are committed to protecting your privacy and complying with the data protection laws in the United Kingdom. This Privacy Policy, together with our Cookies Policy, explains how we use any information we collect about you and forms part of our Conditions of Website Use.

Any payments made via Sagepay will be covered by Sagepay privacy policies.

How do we use the information we collect about you?

We may use the information provided by you in a variety of ways, including:

  • To answer your questions or provide you with information you have requested

  • To process your order or manage your account

We only retain your information for a limited period in order to respond to your query, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so. We are required to keep some records for a longer period of time to meet our legal obligations.

We never see or store your payment card details. We do use a unique encrypted token that can tell the same payment card is used in different places.

We also use cookies to track online activity. You can find out more about this in our Cookies Policy. The information collected by cookies does not in itself identify a visitor to our site but if you are a customer or account holder we may be able to identify you from both sets of information combined.

Disclosing your data

Winterstoke Decorators Supply Ltd is an independent limited company   We never make your personal details available to any other parties.

How is your information protected

We take protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe. For further details please see our Security Online section. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. Your information will be stored in Europe and will not be transferred to any other country.

This Site Uses Cookies

By continuing to access this site you are accepting the use of cookies by this site.


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Cookies are small text files stored on your device when you access most websites on the internet.

This Website uses cookies in order to make the Website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how the Website is used so that we can make sure it is as up to date, relevant and error free as far as we can. Further information about the types of cookies that are used on this Website is set out in the box below.

By using this Website you agree to our use of cookies. You can choose to restrict or block cookies set on the Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org. Please note that certain cookies may be set as soon as you visit the Website, but you can remove them using your browser settings.

However, please be aware that restricting or blocking cookies set on the Website may impact the functionality or performance of the Website, or prevent you from using certain services provided through the Website. It will also affect our ability to update the Website to cater for user preferences and improve performance.

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to law enforcement agencies).

We may sometimes embed content from 3rd party websites such as YouTube. As a result, when you visit a page containing such content, you may be presented with cookies from these websites. We do not control the dissemination of these cookies and you should check the relevant third party's website for more information.

Cookies We Use

Cookie Description
CookieConfirm The presence of this cookie is used to remember the fact that you have confirmed that you are happy to accept cookies
ASPSESSIONIDxxxxxxxx This is a Session Cookie (session cookies are temporary and are erased when you close your browser). It identifies you from one page to the next and is used, for example, to keep track of your logged-in status.
UserID, account, password These cookies are used to remember your login credentials for when you next visit our website. They are only created if you choose the “Remember Me” option on the login page.
_utma, _utmb, _utmc, _utmz These are cookies created by Google Analytics and are used to provide us information on which web pages are the most popular, and the most popular search terms used by visitors arriving at our site.